Acceptable Use Policy

If the English and Turkish versions of this document differ, the Turkish version prevails.

Targity is for stores messaging their own customers about their own business. This policy sets out what is not allowed. It is part of the Terms of Service, and breaking it can lead to immediate suspension.

1. Who you may message

• Only people who have a relationship with your store and have given the consent the law requires for that channel. Commercial SMS, calls and emails to individuals in Türkiye generally require prior consent registered with İYS.
• No purchased, rented, scraped or shared lists, and no addresses or numbers collected for another purpose.
• Honour every opt-out immediately, on every channel it applies to. Do not re-import people who opted out.

2. How you message

• Identify your store clearly as the sender and include the opt-out information each channel requires.
• Do not disguise the sender, use misleading subject lines, or imitate another brand or a government body.
• Do not send to the same people so often that they complain, and stop sending to addresses that bounce.
• Do not try to get around limits, test mode, consent filters or the review of channel providers.

3. Prohibited content and businesses

You may not use Targity to send, promote or link to:

• pornographic or sexually explicit content, or adult services;
• illegal products or services, counterfeit goods, or goods requiring a licence you do not hold;
• illegal gambling or betting;
• weapons, explosives, drugs or controlled substances, and medicines whose advertising is restricted by law;
• tobacco, e-cigarettes or alcohol where advertising them is restricted by law;
• "get rich quick" schemes, pyramid schemes, unlicensed financial products, loans or crypto-asset offers;
• phishing, malware, or links meant to collect passwords or payment details under false pretences;
• content that is hateful, threatening, harassing, discriminatory or that violates others' rights, including intellectual property;
• political messages or content that is otherwise unlawful.

4. Channel rules

You must also follow the rules of each channel: approved SMS sender names and operator rules, Meta's WhatsApp Business and Commerce policies, and the requirements of email providers such as Gmail and Yahoo for bulk senders. If a provider restricts your account, we may need to restrict it in Targity too.

5. Enforcement

We may review messages and account activity to enforce this policy. If we believe it has been broken, we may pause sending, remove content, suspend or close the account, and report illegal activity to the authorities. Where possible we will tell you first, but we may act immediately to protect recipients, other customers or the Service.

6. Report abuse

If you received unwanted messages sent through Targity, write to abuse@targity.com and, if you can, forward the message. Every email also contains an unsubscribe link.